Maintenance Customer
Order Processing
Flexible System
In many industry sectors, maintenance is either already outsourced or is planned to be. Outsourcing creates business opportunities as well as demands for tools to create partnership, which results in an increased market for third-party service providers.
A demand is also created for tools that enable a company to gain control over its business, thus securing service profitability and delivery of value-adding services.
Third-party maintenance services require a flexible system capable of managing different customers’ needs in the Depot and Repair Management industry. M3 MCO provides the flexibility needed to meet customer requirements. This includes supporting the additional dimension of owner. M3 MCO supports this via customer-specific maintenance programs, consignment of spare material and ownership of the maintenance object.
Effective Sales Process
M3 MCO makes extensive use of maintenance agreements to build up a quick and effective sales process. Agreements can be created for specific customers, for miscellaneous customers and for managing loan and exchange transactions. By using agreements for quotations and normal orders, two fundamental demands are satisfied: efficiency and quality.
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