Grounds for Expansion
Why would a coffee distributor care about stocking spare parts?
Because the distribution industry is changing. It’s no longer sufficient to deliver the right goods to the right address at the right time. Most anybody can do that. If you want to keep your customers happy (and improve your margins), you need to do more. It’s all about value-added services.
So coffee distributors are doing more than packaging and distributing the latest beans. They’re also distributing – and servicing – coffee machines. Dairies are distributing coolers and freezers. Bakeries are distributing ovens.
If you’re a distributor in this rapidly changing world, you need more than distribution software. You also need a system to manage spare parts for coolers or freezers or ovens. You need mobile devices to communicate effectively with a field service organization. You also need service management software. And, wouldn’t it be nice to flow all that information through a common financial system?
The good news is, we can help you tie it all together. We understand that timely, accurate delivery service is only the start to a successful distribution business. It’s the ante to get in the game. If you want to win the game, maybe you should give us a call.
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